Twenty Ten

Say it out loud: "Twen-ty-ten"

Sexy, huh? I haven't met a soul who's not glad the whole "Two thousand and..." decade is finished. It even looks like 201D! The question now is, what shall we call this defunct decade when making cultural references? The Two-thousands? The 2Ks? The double-Ohs? My proposal is we skip the decade altogether, let's talk about the eighties, the nineties, then the tens.

Anyways, I want to start this decade wishing my readers an epic 2010, full of win and awesome. I've also redesigned the blog (or rather un-designed it, as I've moved from a hand-made template to one of the simplest defaults) and added Facebook functionality (see sidebar) in hopes people will read it. There will be new stuff to read as well, so tell your friends and don't forget to subscribe to the RSS feed or become a fan in Facebook (you can also set this blog as your homepage if you REALLY like it) and stay tuned for more Undeniable Logic.

Testing?

Oh, hi there! I'm testing the new Facebook functionality. Happy holidays by the way!

Insider tip

I work in customer service. I've worked for banks, cell phone companies, Internet service providers, insurance... you name it. I'm not going to mention where I work now but I will give you a great tip.

Normally you only call customer care when something's wrong, we're used to dealing with irate people. It's reasonable you are in a bad mood, though 98% of the time you're just pissed about a fee that you KNOW applies according to your terms of service, but still you think its unfair.

Well. Here's the insider tip to help you get the most out of your call. DON'T BE A JERK! Before you grab the phone, punch a wall a few times until the blind rage fades, then call. Trust me on this one, a humble attitude will get you out of the nastiest screw-ups. Like nothing ever happened "we know it's not your fault, sir". On the other hand acting like the world is against you will get you a NO. You will ask for a supervisor and he will give you a NO. He will mail you a copy of your contract where you agreed to whatever just happened. The funniest thing is, it's probably not even a real supervisor, just another operator with a bit more experience.